Shipping & Returns
Dispatch Processing Time: 2- 7 business days
Australia Post: Domestic - Calculated at checkout
Express $11.95* (Delivery estimated 2-3 business days )
Standard $8.95* (Delivery estimated 2-7 business days )
*Estimate cost - Actual calculated at checkout
International: Calculated at checkout
If your country is not listed at checkout please contact us for further costs & availability.
Free Local Pick Up: Darwin, Australia - Checkout Code: LOCAL
* Conditions apply
Pick up address:
6 Crowson close Durack. Time to be pre-arranged.
10a Tang Street Coconut Grove. Between 9am - 4pm weekdays except Tuesday.
Combine Shipping: Checkout Code: COMBINE
Combine postage with a previous order made on the same day.
Combine with a friend? YES. An email must be sent with the name of the first order to be eligible.
- Mia and Mine take no responsibility for loss or damage items during shipping.
- Please view Australia Post website for delivery times. If you would like tracking please choose EXPRESS POST at checkout. https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
- Once your order is dispatched Mia and Mine have no control over delivery times. If you choose EXPRESS POST at checkout please enter your tracking no. emailed to you after dispatch to track your item through the AusPost Website. https://auspost.com.au/mypost/track/#/search
- EXPRESS POST is a shipping choice. Please allow for processing time: 2- 7 business days on top of this.
- If you have ordered your item and would like it by a certain date. Please email separately with your order no. immediately after confirmed checkout to email@example.com and we will endeavour to meet this date however can not guarantee. EXPRESS POST must be selected at checkout. Delivery times is still as per Australia Post website.
- Free shipping is available on orders over $75. Multiple orders placed on the same day to reach $75 will be refunded shipping during processing time. Please email separately with your multiple order numbers to qualify.
- Free shipping on orders over $75 or during promotion is 'Standard shipping'. Express Post is still available as an option at the normal cost when at checkout. The difference in cost will be refunded during processing time.
- Darwin, Australia. Pickup locations in Coconut Grove or Durack will be advised during order processing time. Times may vary.
- After failure to collect at arranged time and location we'll contact you to arrange postage at cost or refund.
- Postage must be paid on one order to be eligible. Your order will not be sent if postage has not been paid and you will be contacted to arrange.
- Combine with a friend? YES. An email must be sent with the name of the first order to be eligible.
- Combine postage will only apply if your first order has not been packed. Please email if unsure.
- Eligible refunds on shipping for local pick up, combine shipping and combine orders over $75 will be processed during processing time.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Earrings are non-returnable for reasons of hygiene and safety.
- Please read product information on each listing carefully. No returns for change of mind orders.
- If you have a breakage or fault please email firstname.lastname@example.org with your order number and photos. Orders past 3 months will not be considered for review under warranty.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Small markings and fingerprints are the result of handcrafting your unique piece and are not faults.
- Colours on screen may slightly differ to the original however all effort are made to represent a true reflection and are not a condition for return.